Help & FAQs
Quick answers to the questions patients ask us most often.
Most pathology reports arrive within 24 hours and scans within 24–48 hours. Urgent tests like fever panels can be ready in as little as 6–12 hours.
Yes — most pathology tests can be collected at home. Scans need a center visit, but we'll help you pick the nearest verified lab.
Yes, just enter their name and phone number in the booking form, or add a note when scheduling — our advisor will confirm details with you.
Some tests, like HbA1c or lipid profiles, need 8–10 hours of fasting. We'll send fasting instructions by SMS after you book.
You can reschedule or cancel free of charge up to 3 hours before your slot from the confirmation link sent by SMS or email.
15-Min Response Free Doctor Guidance
Confused about which scan or blood test to book?
Talk to a certified ScanEase health advisor. We'll review your prescription and recommend the right tests.